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She is affiliated with numerous business and professional organizations including the National Speakers Association where she holds the prestigious designation of Certified Speaking Professional. Don't you wish your new employees could be effective on their very first day? If you are answering yes, welcome to the rat race..your life sort of like the hamster in a wheel...running as fast as possible and getting nowhere. At least it would be great if they knew something about the multifamily industry. Anne offers practical techniques: • Time and stress management skills, • How to use simple common sense. Become a super star producer, an even more likeable person, and increase your job satisfaction....don't miss this one! for communication survey One of the few guarantees in life is change. When seen as an exciting challenge, we participate and grow.

• Understand different personalities • Deal with difficult people • Communicate effectively • Brainstorm with your team to increase traffic and leases • Improve resident retention with written and spoken communication • Hire, lead, motivate, supervise and retain your team • Improve the bottom line of your apartment community and company Get more leases, save more residents and create an effective team....don't miss this all important seminar...it's not an expense, it's an investment! This seminar promises a new look at your personality and communication style, and that of others. You will increase your strengths, your problem solving skills and you will be more productive through clearer communication. If they are to survive, they need to reverse the order." US News and World Report says that 68% of customers who stop buying from / doing business with any given business do so because of the way they are treated by a team member! Have you ever wondered why you lost that sale, why the customer got upset, antsy or disinterested and didn't buy, why you can't seem to make yourself clear to your boss, your spouse, your kids, your clients? 70% of employees who quit their job do so due to people problems. Want to know why you instantly like one person and not another? More success and happiness comes after recognizing and appreciating yourself and what you already have. Formal education is great as long as you retain common sense in dealing with others. Examples and stories add fun and excitement to this reminder that what you learned on the playground still works today. Anne will answer your questions and make you question your answers! Buyers are buying differently, however many of us are still trying to sell the same old way! She has earned a Texas Real Estate license, and is a CAM, CAPS, and RAM, along with many other designations and honorary positions. Anne is one of the most astute trainers in Fair Housing and Diversity in the industry.